Libsyn Reviews

I've been using Libsyn for quite a few years now. Their support is consistently outstanding. I give Libsyn my strongest endorsement.

The support tech didn’t just respond to my inquiry to swiftly fix the problem - he really went the extra mile to clarify everything in depth, completely and accurately.

Every time I've run into an issue or had a query (which doesn't happen much), they get back to me in under a day. Their prices are reasonable, and I really enjoy owning my podcast.

Had a bit of a wait regarding the podcast distribution problem. If I don’t get a reply soon, I might need to look for a new host.

Fortunately, I got a response before my deadline, and after a couple of clarifications and a message from the support supervisor, everything's sorted out. Feeling good now after getting clarity on the issues that had me puzzled at first.

Thanks for getting back to me so fast! I really value your prompt reply!

Navigating this has been a breeze. As I keep developing, there's a financial aspect I want to capitalize on. All of this became achievable thanks to a podcast course I took with Ivey Media.

Awesome website, even for someone who's not super tech-savvy. It's really user-friendly!

I really valued the input.

However, it feels like a missed chance for you guys, since the feature I was looking for (dynamic pre/post roll) is readily available and way more affordable and clear about pricing with your rival Buzzsprout. It gives me the vibe that Libsyn isn’t really focused on innovation.
The things I’m after—value, clear pricing, and user-friendliness—make it an easy decision for me to switch to Buzzsprout.

Since around 2006 or 2007, I've used Libsyn at five different points in my career. No matter where I land in the communications field, I always end up launching a podcast with them. I don’t even think about checking out other options because their service is just that reliable, their customer support is top-notch (even though I rarely need it), and they’re always coming up with new ideas.

Libsyn is truly top-notch for hosting podcasts! When it comes to analytics and support, you won’t discover a better option out there! I’m such a fan that I even named my dog Libsyn! I’ve been a customer for five years and have never faced any issues. With plans kicking off at just five bucks, you really can’t miss (though I’d suggest opting for a higher tier for some awesome stats).

The support team got back to me in just two business days with a quick fix for my issue. The rep was courteous, straightforward, and really nice.

I don’t often have questions about my Libsyn podcast hosting account since it runs smoothly, and the available help and resources usually cover everything I need. But today, I had a detailed question regarding my account, and the customer support team responded promptly, providing clear explanations as well. I've been using Libsyn for my podcast since 2017, and I gotta say, it’s a fantastic service. Much appreciated!

Overall, I've enjoyed many aspects of the platform, and the guidance for sharing on various streaming services is quite useful. However, the auto-created webpage for the podcast looked really bad; I wouldn't want to direct anyone to it. It's not a huge issue for me since I have my own site, but that's the reason I didn't rate it five stars.

Incredible assistance from the team! A massive help, super user-friendly and quick responses! Much appreciated!

I had some specific and detailed inquiries, and after sending two emails, the representative managed to provide the precise answers I was looking for. Since there's no phone support, it's crucial for agents to grasp unique questions instead of just copying and pasting generic responses. With a bit of clarification from my side, I received the exact details I needed. I'm super thankful for the assistance, as I had already scoured the internet as much as possible without locating the information I required, even in the help articles on their website. Sometimes, you just need a sharp mind on the other end!